Terence is a Performance Consultant and Trainer. He works with team leaders to build high-performance teams and achieve organisational success using a plethora of interventions comprising personality traits and values assessment, performance consulting, leadership and management training, team building and team alignment.
His clients range from ambitious Small-Medium Enterprises (SMEs) to charitable organisations, government agencies and Fortune 500 companies. Client organisations include Cisco Systems, Barclays, Commerzbank, SkillsFuture Singapore, JTB Corporation, Yanmar International, Singapore Police Force etc.
Terence has made tremendous impact on many of the client projects that he has undertaken. One such project involves The Animal Clinic Group – A market leader in the pet care industry. The client had experienced silo working cultures amongst its teams which influenced its business results eventually. Using a myriad of employee engagement tools and behavioural interview sessions, Terence was able to help the client set up an effective internal communications system and positively effect top-line performance in a matter of months.
Prior to becoming a full-time trainer, facilitator and consultant, he was a Senior Financial Services Manager with Manulife. Terence was in charge of agency management and was directly responsible for the agencies’ top-line results and market share. This role had given him valuable experience that has helped him relate his clients’ business results with people development. But in 2013, due to a desire to leave a numbers-driven career to one where people are the focus, Terence embarked on his entrepreneurial journey to help organisations and their people.
Effectively bilingual (English and Mandarin), he is also a regular guest speaker on Singapore radio stations like Jia FM 88.3, LIVE FM 93.8, CAPITAL FM 95.8, NOW FM 93.8, MONEY FM 89.3 and LOVE FM97.2, speaking on employability topics. He is a published author of the book Most Valuable Professional: What Every Employee Ought to Know About Staying Employable and the winner of the ‘Best Personal Brand Award 2017’ as awarded by the Marketing Institute of Singapore. This is presented to individuals for their highest visibility on social media and leading to positive impact on their business.
Terence was one of the pioneering career coaches in the early 2000s who was engaged by the Employment and Employability Institute (e2i) to facilitate career transition programmes. Being one who walks the talk in people development, Terence is currently ‘paying it forward’ by providing career profiling and coaching services to convict applicants of the Yellow Ribbon Fund Star Bursary Programme.
In terms of professional credentials, Terence is a Certified Consultant for the Workplace Big Five Personality Profile™ 4.0 Tool by Paradigm Personality Labs, LLC. (USA), Workplace Value Profile™ 3.0 by Paradigm Personality Labs, LLC. (USA), Certified Behavioural Consultant of the DISC Personality Systemby The Institute of Motivational Living, Inc. (USA), Certified Stress Management Consultant (CSBC) accredited by The Institute of Motivational Living, Inc. (USA), Certified Career Coach by The Centre for Worklife Counselling (Australia), and a Certified Team Effectiveness Facilitator by ORP Institute (Korea).
Terence also holds the Cambridge International Diploma for Teacher and Trainer (Accredited by Cambridge International Examinations, U.K.), and the Advanced Certificate in Training and Assessment (Facilitated Learning) by the Singapore Workforce Development Agency (WDA).